Questions about Switchi, your free trial, your lifetime license, or a permission prompt? We'd love to help. The fastest way to reach us is email.
Email us and we'll get back to you as soon as we can. Licensed customers receive priority routing.
switchi.hq@gmail.comSwitchi is a one-time purchase, not a subscription. For questions about a charge, a refund, or recovering a lost license key, include the email you used at checkout and your payment or receipt ID. We can't share purchase details for orders we can't verify.
If your checkout was declined or cancelled, no charge was made — the quickest fix is usually to try again or use a different card. If you were charged but never received a license key, or you keep hitting an error at checkout, email us with the address you used and your payment reference (the Reference: pay_… ID from the confirmation page, if you have it), and we'll sort it out.
Your license activates on up to 3 Macs. If you've hit the device limit, deactivate a Mac from Switchi → Settings → License to free a slot, or email us and we'll help you move it. Let us know if your key won't activate or has stopped validating.
Feature ideas, shortcut tweaks, and workflow requests are welcome. Tell us what would make Switchi faster or more helpful for the way you work.
For privacy questions, see our Privacy Policy. For legal terms, visit the Terms of Use.